Frequently Asked Questions
Everything you need to know about your Attack Shark gear.
What is the typical shipping time for orders?
We process orders within 1-2 business days. Standard shipping typically takes 7-15 business days depending on your location, and tracking information will be provided via email once dispatched.
Do Attack Shark peripherals come with a warranty?
Yes, all our electronic products, including gaming mice and keyboards, come with a 12-month limited warranty covering manufacturing defects and hardware failures under normal use.
How can I download the latest drivers and software?
You can find the latest firmware and customization software for your specific model on our official 'Downloads' page. Simply search by model number to ensure compatibility.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA) process.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
Are your wireless products compatible with both Windows and Mac?
Most Attack Shark peripherals are plug-and-play compatible with both Windows and macOS. However, full software customization features may be limited to Windows environments.